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Terms of use and Casino Ways conditions

casinowayscasinouk.co.uk provides information about Casino Ways. These terms explain how to use that information and summarise the operator's conditions. casinowayscasinouk.co.uk does not open gambling accounts, accept deposits or handle withdrawals. Gambling transactions remain subject to the conditions published by Casino Ways.

Using this site

Use casinowayscasinouk.co.uk as an information resource, not as a substitute for the operator's full agreement. Before registering, paying or accepting an offer, read the applicable conditions at Casino Ways. For questions about content on casinowayscasinouk.co.uk, contact [email protected]. Account decisions, payment requests and gambling disputes must go to the operator.

Operator and eligibility

Casino Ways is operated by Sefiarray B.V., registered in Curaçao under number 155219, with Curaçao licence OGL/2024/842/0350. Its agreement is governed by Curaçao law and places disputes within Curaçao jurisdiction. If translated conditions differ, the English wording takes precedence.

Players must be at least 18. Registration also depends on residence eligibility, including the operator's excluded countries and the countries available during registration. Players remain responsible for complying with their local gambling laws.

Each person may hold a single account. Multiple accounts can lead to immediate closure of all affected accounts. Registration details must be accurate and kept current. Where a breach occurs or is reasonably suspected, Casino Ways may suspend or close an account and withhold winnings under its conditions.

Payments and identity checks

Account currencies are euro and supported cryptocurrencies. The deposit minimum is €20. Payment methods include Visa, Mastercard, bank transfers and cryptocurrency. Funding must come from a personal payment method belonging to the player, with matching account details. Business payment accounts and corporate cards are prohibited.

Verification may begin when deposits or accumulated withdrawals reach €2,000 over a rolling 180-day period, but checks can also occur below that amount or for any withdrawal. Requested evidence may include an identity document, a utility bill issued within the previous three months, payment evidence and further documents. Documents are submitted through the cashier's verification tool.

Withdrawals remain unavailable while verification is incomplete, even if other account activity is permitted. If checks cannot be completed, the account may be blocked or terminated. Deposit funds are then returned unless legal obligations require a delay or withholding. Materially false information can result in cancelled registration and unpaid winnings.

Withdrawal conditions and limits

A successful deposit must have been made before a withdrawal. Deposits without a bonus need to be wagered once before cashing out. Payout details must belong to the account holder. Bonus balances and money tied to an unfinished game cannot be withdrawn.

  • The minimum payout request is €100.
  • Standard withdrawal ceilings are €2,000 daily, €6,000 weekly and €15,000 monthly. Higher limits may be agreed for eligible premium players.
  • Deposits using cards or Apple Pay can be paid out only through a bank transfer in euro. The receiving international bank account number must support euro payments.
  • If the receiving account cannot accept euro, the bank rejects the transfer, the funds go back to the player balance and a new request to a suitable account is needed. The whole process may take up to 30 days.
  • After document verification, the operator aims for processing within one to three business days. This is a target, not a guaranteed arrival time.
  • Any applicable withdrawal charge is displayed when requesting the payout.

Casino Ways caps daily winnings at €50,000 across play and promotions, adjusting amounts above that ceiling. For a self-excluded or timed-out account with a withdrawal of at least €10,000 awaiting approval, the operator may deduct an administration charge equal to half the pending amount.

Bonus conditions

Check each offer's specific conditions before accepting it. Promotions normally cannot be combined unless an exception is stated. Bonus play is restricted to slots, with selected games excluded. The welcome match excludes cryptocurrency deposits.

Unless an offer states otherwise, the wagering requirement is 35x. The welcome offer allows seven days to complete it. During bonus play, the stated betting ceiling is €5 per spin or €0.50 per slot payline. The welcome offer's spin limit also covers Gamble and Feature Buy. Bets reaching a quarter of the total balance in one round are prohibited and may cause loss of the bonus and related winnings.

Unless an offer specifies otherwise, conversion of a bonus or its winnings is capped at €5,000. Requesting a payout before completing wagering forfeits the bonus and associated winnings. Suspected promotional abuse can lead to removal of bonus funds or winnings, exclusion from offers and possible account closure.

Inactivity and complaints

After twelve months without activity, Casino Ways may deduct €10 each month from an account's cash balance until activity resumes or the balance reaches zero. Players with blocked or excluded accounts should ask support about recovering dormant funds.

Send gambling complaints to the operator's support email. Its support team handles complaints and may escalate them internally. Unresolved disputes may then be taken to the Curaçao regulator. casinowayscasinouk.co.uk cannot decide those disputes on the operator's behalf.